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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J O

August 20, 2025

5  out of  5
rating by J O
"Norma did an amazing job getting Me car and Boat Insurance at a very reasonable price. I would recommend this agency to anyone."
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Colt

July 17, 2025

5  out of  5
rating by Colt
"Leslie, Patience, Angelica and the whole office were so professional and helpful in getting me car insurance that does not break the bank! Always answering the phone when I am in need of assistance! Definitely recommend!"
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Julielena

July 16, 2025

5  out of  5
rating by Julielena
"Alma and Angelica have been very helpful and kind every time I have questions!! This office is the best!"
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Cloudless Summer

July 9, 2025

5  out of  5
rating by Cloudless Summer
"I’d like to give a big thank you to Angelica and all the ladies at Leslie’s office. Thank you for making me feel important/heard and for helping me better understand my insurance policies. Get with Angelica for your life insurance today, she is very knowledgeable, professional, and trustworthy."
We responded:
"Wonderful! Appreciate you sharing your experience!"
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Craig Alexander

July 2, 2025

5  out of  5
rating by Craig Alexander
"Awesome service! Very professional and helpful. Patience was great getting our Builder's policy when we were getting started on our new house. As we got closer to completion she suggested we look at adding our autos. She gave us a quote and is saving us over $500 a month!!! Yes, 20 years with a previous company and we are saving a fortune! To say the least, we really enjoyed working with Leslie Hakala Ins! Thanks for everything!"
We responded:
"We appreciate your business, Craig! Thank you so much for sharing!"
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Amanda Montalvo

June 23, 2025

5  out of  5
rating by Amanda Montalvo
"I had an excellent experience with Patience from State Farm. She was incredibly professional, knowledgeable and patient in explaining all my options for both car and home insurance. She took the time to understand my needs and found me coverage that fit my budget. The process was smooth and I really appreciated her friendly attitude and prompt responses. Highly recommend!"
We responded:
"Fantastic to hear! Appreciate you sharing your experience!"
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debi mayberry

June 23, 2025

5  out of  5
rating by debi mayberry
"I always feel like I am surrounded by friends when I visit my State Farm office. Thanks for that Leslie/staff!"
We responded:
"We appreciate your business, Debi! Thank you for sharing your experience!"
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Alberto Sanchez

June 6, 2025

5  out of  5
rating by Alberto Sanchez
"Angelica Alaniz is very professional, she explains many options in depths and takes the time to share all of the benefits of different plans. She is very knowledgeable in her field and was a delight to speak with. Thank you so much!"
We responded:
"We love to hear this! Thank you for sharing!"
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Roel Rodriguez

June 6, 2025

5  out of  5
rating by Roel Rodriguez
"Highly recommend Leslie and her team at State Farm very friendly. Especially Angelica, very polite, friendly and welcoming, she will walk you through each policy that fits best for you. 10 out of 10"
We responded:
"Thank you so much for the kind review of our office! Angelica will be thrilled for the shout out!"
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Sylvia Navarro

May 29, 2025

5  out of  5
rating by Sylvia Navarro
"I recently had a question about a claim I filed in 2022. Angelica said she would have to do a bit of research. I was concerned it might take long but to my surprise; I received a call from her in less than an hour. She was very courteous and answered all my questions. And on top of that she was very friendly."
We responded:
"Hi Sylvia! Thank you for sharing your experience and giving Norma a shout out. She will be so thrilled! We appreciate you!"
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Wayne Grant

May 23, 2025

5  out of  5
rating by Wayne Grant
"Since I have been with State Farm and using their “driving device” I have had nothing but great service from Leslie Hakala’s office in Kingsville Texas. I would truly recommend their organization for vehicle insurance. I will soon be adding Renters Insurance to my policy as well."
We responded:
"We appreciate the 5-star review! "
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Carol Alvarez

May 14, 2025

5  out of  5
rating by Carol Alvarez
"Had a great experience with State Farm. Angelica was great enough to work with me and answer all my questions to ease my worries. Went the extra mile to make sure I got all my paperwork. Highly recommend!"
We responded:
"We appreciate you taking the time to share your experience! Thank you!"
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Lisa Castaneda

May 9, 2025

5  out of  5
rating by Lisa Castaneda
"I love how my agent, Leslie Hakala’s office periodically calls to check in and ensure I’m receiving the best rates and have me covered for all of life’s milestones. Thank you Angela!!"
We responded:
"Lisa, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Jeff Hoffstadt

May 5, 2025

5  out of  5
rating by Jeff Hoffstadt
"This group of professionals know their business and are quick to find answers for you insurance needs. Highly recommend their service."
We responded:
"Thank you for the kind words and sharing your experience! We appreciate you!"
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Ricky Salinas

April 4, 2025

5  out of  5
rating by Ricky Salinas
"Christina it was a very personal rep for pronto insurance I get my props to her and she was very efficient."
We responded:
"Thank you so much for sharing your experience!"
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alma Munoz

December 19, 2024

5  out of  5
rating by alma Munoz
"Excellent and professional service 100% of the time!!!"
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Dona Pantermuehl

December 19, 2024

5  out of  5
rating by Dona Pantermuehl
"I have been using them for over 10yrs, great staff, especially Norma. They're very helpful and prompt in providing quotes and updating policies. Norma also checks to make sure I am getting the discounts I qualify for."
We responded:
"We appreciate you taking time to leave a review! Thank you for your business!"
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Lacie Cabrera

December 17, 2024

5  out of  5
rating by Lacie Cabrera
"Was amazing giving me the best price and quality of work."
We responded:
"Lacie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Diana Garza

December 13, 2024

5  out of  5
rating by Diana Garza
"Always a pleasure working with Norma at State Farm. She can always answer any questions I may have."
We responded:
"Thank you so much for the review, Diana!"
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Fred gomez

December 11, 2024

5  out of  5
rating by Fred gomez
"Norma is a very pleasant person to talk to on the phone and very helpful."
We responded:
"She sure is! Thank you so much for sharing!"
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Letty Vela

December 2, 2024

5  out of  5
rating by Letty Vela
"Patience and Norma are very helpful representative's at State Farm in Kingsville. They both are very professional, kind , courteous and very helpful."
We responded:
"Thank you for the 5 stars! "
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Englantina Casares

November 25, 2024

5  out of  5
rating by Englantina Casares
"I am taking this time to commend Alma, from the Kingsville,TX office for her service. Excellent overall results as a communicator, knowledgeable, courteous and patient. This is a person and agency I would refer. By, Englantina Casares"
We responded:
"Alma will be thrilled to know you left such a glowing review for her! We appreciate your business and thank you for sharing your experience!"
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Zac Clements

November 25, 2024

5  out of  5
rating by Zac Clements
"I just recently switched to State Farm for home and auto with Leslie Hakala’s office. Patience Douglas was a pleasure to work with and she took the time to answer all my questions and followup through email on everything. Would recommend if you are shopping for a change in your insurance company."
We responded:
"Thank you so much for sharing your experience, Zac! Welcome to our State Farm family!"
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Cynthia Nguyen

November 21, 2024

5  out of  5
rating by Cynthia Nguyen
"Norma is one of the best in office always so helpful over the phone and in person. She has a lot of patience with her customers and explains in detail what you ask."
We responded:
"Thank you so much for sharing your experience, Cynthia! "
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Token Lee Trevino

November 21, 2024

5  out of  5
rating by Token Lee Trevino
"This location is by far the best and most courteous I’ve ever had the pleasure of insuring my vehicles with. Norma Perez has always been so helpful, kind and very informative about any questions or situations that I’ve had with my policies. If I could I would give 10 stars. Overall wonderful business and customer service."
We responded:
"Thank you for sharing your experience! We strive to provide customer service at this level and are so glad you experienced it! Norma will appreciate it!"